Privacy & Cookie Policy
Your privacy is important to us. This Privacy & Cookie Policy explains how Irene Archer collects, uses, stores, and protects your personal information when you use this website, contact us, or attend appointments. We are committed to handling your information responsibly, securely, and in accordance with UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR).
Privacy Notice
You can browse this website without providing any personal information. However, there may be times when you choose to share details with us, for example when making an enquiry, requesting information, or booking an appointment.
Any information you provide will be handled in accordance with this Privacy & Cookie Policy. We are committed to protecting your privacy and ensuring your personal data is kept secure.
You may provide personal information when you:
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Contact us to enquire about appointments or services
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Request information or support
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Subscribe to newsletters or updates
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Complete a contact form on the website
Information We May Collect
We may collect the following information:
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Your name
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Telephone number and email address
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Information relating to your enquiry or appointment request
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Any details you voluntarily provide relating to your wellbeing or treatment goals
How Your Information Is Used
The information you provide may be used to:
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Respond to enquiries and provide requested information
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Arrange appointments and deliver services
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Maintain client records where treatment is provided
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Send newsletters or updates where you have requested them
If you decide not to proceed with an appointment, your enquiry details will only be retained for as long as necessary and will then be securely deleted.
Data Security
We take appropriate measures to protect your personal information from unauthorised access, loss, misuse, or disclosure. Electronic records and communications are stored securely using appropriate technical and organisational safeguards.
External Links
This website may include links to external websites. Please note that once you leave this website, we are not responsible for the privacy practices or content of other sites. We recommend reviewing the privacy policies of any external websites you visit.
Cookies
What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help websites function effectively and provide information about how visitors use the site.
Cookies may remember your preferences, improve website performance, and help us understand visitor behaviour so we can improve the user experience.
Managing Cookies
Most web browsers allow you to control cookies through browser settings. You can choose to block or delete cookies if you wish. Please note that disabling cookies may affect how parts of this website function.
You can find more information about managing cookies at:
How We Use Cookies
Cookies used on this website may help us to:
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Understand how visitors use the website
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Improve website functionality and performance
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Remember user preferences where appropriate
We do not use cookies to collect personally identifiable information, nor do we sell cookie data to third parties.
Information Relating to Client Records
If you book and attend appointments with Irene Archer, certain information may be collected to support your care, wellbeing, and treatment planning.
This may include information relevant to hypnotherapy, coaching, wellbeing support, or complementary therapeutic services.
Lawful Basis for Processing Data
Personal information is processed in accordance with UK GDPR and relevant data protection legislation.
The lawful bases relied upon may include:
Consent
Where you provide consent for communication, treatment, or sharing of information.
Performance of a Contract
Where information is required to provide requested services or process payments.
Legitimate Interests
Where processing is necessary for the safe and effective operation of the practice and client care.
Legal Obligations
Where records or financial information must be retained to comply with legal or regulatory requirements.
Special Category Data
Some information relating to your health, wellbeing, emotional state, or therapy goals may be considered special category data under UK GDPR.
This information is collected only where necessary to provide safe and appropriate services and will be handled with strict confidentiality.
Information That May Be Collected
Personal Details
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Name
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Address
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Date of birth
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Telephone number
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Email address
Health & Wellbeing Information
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Relevant medical history
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Current health concerns
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Medications or allergies where relevant
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Lifestyle factors relevant to treatment
Appointment & Treatment Notes
Records may be kept relating to consultations, sessions, progress, and agreed treatment approaches.
Payment Information
Basic payment records may be retained for accounting and tax purposes.
How Information Is Stored
Information may be stored securely using password-protected electronic systems and/or secure paper records where necessary.
Only authorised individuals involved in your care or administration will have access to your information.
Sharing Information
Your information will not be sold or shared with third parties for marketing purposes.
Information may only be shared:
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Where you have given explicit consent
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Where required by law
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With accountants or professional advisers where necessary for legal or financial compliance
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In exceptional circumstances where disclosure is necessary to protect someone’s vital interests or safety
Your Rights Under UK GDPR
Under data protection legislation, you have the right to:
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Be informed about how your data is used
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Access the personal information held about you
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Request correction of inaccurate information
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Request erasure of your data where applicable
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Restrict processing in certain circumstances
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Request transfer of your data
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Object to processing
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Raise concerns regarding automated decision making or profiling
Retention of Records
Records will only be kept for as long as necessary and in line with legal, professional, or insurance requirements.
Where therapy records are maintained, these may typically be retained for a minimum period required for professional practice and legal compliance.
Controlling Your Personal Information
You may request details of the personal information held about you at any time.
If any of your information changes, please notify us so records can be updated accordingly.
Complaints
If you have any concerns regarding how your personal information is handled, please contact Irene Archer directly in the first instance.
You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO):
Contact Us
Ulysses Hypnotherapy
The Deepings Community Centre, Room 6.
2, Douglas road,
PE68PA
Deeping St James,
Lincolnshire, England
07525623980